Privacy Policy
NY Bridge
Effective Date: April 9, 2026 · Last Updated: April 9, 2026
1. Overview
This Privacy Policy explains what information NY Bridge collects, how we use it, and the choices available to users of our website and mobile app.
2. What Data We Collect
Account and profile information
- Name, email address, phone number, account type, and profile details.
- Professional information you provide, such as broker or appraiser licensing details.
Content and activity
- Property listings, uploads, tour requests, messages, reviews, and support requests.
- App activity related to rankings, tickets, appointments, and other in-app actions.
Device and technical data
- Device type, operating system, browser or app version, IP address, and basic log or diagnostic data.
Location data
- Approximate or precise location only when you grant permission and when the feature requires it.
3. How We Use Your Data
- To create and manage accounts and provide NY Bridge services.
- To connect buyers, brokers, and appraisers and support property-related workflows.
- To verify professional eligibility, prevent fraud, and protect platform security.
- To send service updates, support responses, and important account notifications.
- To analyze performance, improve features, and fix bugs.
- To comply with legal obligations and enforce our terms.
4. How We Share Data
We may share information with trusted service providers that help us operate the platform, such as hosting, analytics, communications, authentication, and payment providers. We may also share information when required by law, to prevent abuse or fraud, or when you direct us to share data through the app. We do not sell personal information.
5. Data Retention and Security
We retain personal data for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards to protect personal data.
6. Your Choices
You may request access, correction, or deletion of your information by contacting us. For account deletion requests, you can also visit our delete account page.